Flymax Returns Policy

At Flymax, we strive to ensure your complete satisfaction with our products. If for any reason you are not fully satisfied with your purchase, we offer a hassle-free returns process. Our customer service team is always available to assist you with any inquiries or concerns you may have.

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🔄 Conditions for Returns

  • 🕒 Items must be returned within 30 days of the delivery date.
  • ✨ The product must be unused, in its original condition, and include all packaging, tags, and accessories.
  • 🧾 Proof of purchase (order confirmation or receipt) must be provided.

📦 How to Initiate a Return

  1. 📧 Contact Us: Reach out to our customer support team via email with your order details and reason for return.
  2. 📜 Receive Return Instructions: Our team will provide you with a return authorization and the address for shipping the item back.
  3. 📬 Ship the Item:

💰 Refund Process

  • ✅ Once the returned item is received and inspected, we will process your refund.
  • 💳 Refunds will be issued to the original payment method used during the purchase.
  • ⏳ Please allow 5–7 business days for the refund to appear in your account, depending on your bank.

🚫 Non-Returnable Items

  • 🎁 Personalized or custom-made products.
  • ❌ Products that show signs of use or damage caused after delivery.

🛠️ Faulty or Damaged Items

  • If your item arrives damaged or defective, please contact us immediately.
  • 🔄 We will provide a replacement or full refund, including return shipping costs
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